Cecily is a mother of 3 and a Nanna to 4 who worked at Centrelink for 16 years. After a stint in hospital, Cecily was on a 6 week Compack program with another home care organisation who brokered the services to Accuro Home Care. After this, she was granted NDIS funding and was able to choose her own care provider. She chose Accuro.
At the beginning of Cheryl's NDIS experience, she found that many of the agencies recommended to her would rarely return her calls in a timely manner. After a stay in hospital, Accuro Home Care provided her services under a Compacks program for 6 weeks in her home. When her Compacks program had finished, she asked us to provide her services as an NDIS client.
The NDIS Quality Safeguards Commission have released an online interactive course to better help those providing supports to NDIS participants. The course, consisting of 4 separate modules, encourages workers to consider and respond to a variety of scenarios in the context of supporting people with disabilities.
Paul is 53 years old and was diagnosed with Multiple Sclerosis at the age of 19. Luckily he had Carol to care for him 24 hours a day but as his condition gradually declined, Carol struggled to care for Paul on her own. They decided to seek government assistance to get help with Paul's personal care and to give Carol some much needed respite.
Sharon resides in Toronto but grew up in Newcastle. She became a client of Accuro Home Care in 2015 on a Compacks program for help after a trip to hospital for surgery. Sharon is now an NDIS participant and continues to use our services.
"I have 2 lovely grandchildren and I love spending my time doing crosswords, cooking, reading and watching rock and roll bands. During my time with Accuro Home Care I have found they and their Direct Support Workers to be understanding of my needs and flexible to my requirements."
As of the 1st of July 2019 the NDIS has raised the maximum amount claimable for all NDIS supports. This occurs every year on the same date due to CPI and wage index increases handed down by the Australian Government.
The NDIS also have introduced a “Temporary Transformation Payment” or TTP for short, in addition to the scheduled yearly increases. The TTP amount is 7.5% above the newly increased rate.
The new maximum claimable rates have increased by roughly 9.8% (variable on each support item) without the TTP.
Using a more in depth recruitment process to ensure we hire the best staff possible, Accuro Home Care has recently undergone a recruitment drive across the Central Coast, Lake Macquarie and Newcastle areas. Our process involves an initial application review, an over the phone interview and an in person interview where the applicant is ask many questions about the industry and required to complete a questionnaire. If successful, they then need to complete a comprehensive 5 hour induction in preparation for providing services.